Designed to deliver fast, flexible, and member-focused service through a combination of smart technology and in-person support, DCCU’s Windward Pointe Member Center has been serving the Fishersville community since 2022. This branch offers a modern banking experience with convenient features like drive-up ATMs with video banking services, self-service options, and access to a full team of financial professionals – all in one place. Today’s blog will explore a few myths and three facts you may be surprised to learn about Windward Pointe.

Myth – “Windward Pointe doesn’t offer drive-up banking.”
While it’s true that Windward Pointe doesn’t have a traditional drive-up window, members can access two drive-up ATMs with video banking features located right across the street. Video banking can provide many of the same conveniences as a drive-thru – including the ability to speak directly with a real DCCU representative. Whether you need to deposit a check, withdraw cash, or ask a quick question, you can handle your transactions without ever leaving your vehicle.

Myth – “The only banking options I have at Windward Pointe are electronic or self-service.”
Inside Windward Pointe, there are three kiosks equipped with ATMs for quick transactions like deposits, withdrawals, and account inquiries, with an option to speak with a DCCU representative by video whenever needed. And if your banking needs are more complex, we have a team of financial professionals nearby ready to jump in and assist. Whether you prefer technology for its speed or face-to-face service for the personal connection, our team is ready to help.

Myth – “I can’t apply for a loan or get financial advice at Windward Pointe.”
Windward Pointe is more than just a place to deposit your paycheck – it’s a full-service branch built for convenience. It’s fully staffed with financial professionals who can assist you with mortgages, auto loans, investments, and more. From everyday transactions to larger life goals, you can access important resources and guidance at Windward Pointe.

Windward Pointe offers a modern banking experience with a personal touch – blending the latest technology with the kind of personalized service you expect from DCCU. Whether your banking needs are simple, complex, or somewhere in-between, our team members at Windward Pointe are ready to serve you. Learn more about Windward Pointe here.