help desk software

DCCU Routing # 251483311





Financial Assistance

Member Financial Assistance

DCCU cares about the health and financial wellness of our members.


Member Financial Assistance

DCCU cares about the health and financial wellness of our members. We’ve compiled a list of financial assistance options for members who may be impacted by the COVID-19 pandemic. Each of these programs and services has its own forms and disclosures. Read all disclosures carefully before signing any forms. If you have any questions or need additional assistance please do not hesitate to contact us at 800.245.8085.

Interest Only Loan Payment

An Interest Only Loan Payment* is for members who wish to temporarily reduce their monthly payment by only paying the interest amount. Members may request an Interest Only Loan Payment for up to 90 days during a time of temporary financial hardship. Each Interest Payment advances the next regular due date one month by paying an amount equal to one month interest on the principal balance. To request an Interest Only Payment for one of the loans listed below, click Financial Assistance in Online Banking or the Mobile App, or contact the Service Center at 800.245.8085.

  • Auto Loans
  • Personal Loans
  • Mortgage Loans
  • Home Equity
female business owner standing in business holding a tablet
business owners working in retail shop

Loan Payment Deferral – Interest Continues to Accrue

A payment deferral is designed to provide relief to members who have the capacity to resume making their monthly payments. Members may request a Loan Payment Deferral for up to 90 days during a time of temporary financial hardship. To request a Loan Payment Deferral for one of the loans listed below, click Financial Assistance in Online Banking or the Mobile App, or contact the Service Center at 800.245.8085. Please note: Finance Charges will continue to accrue at the normal rate.

  • Auto Loans
  • Personal Loans
  • Credit Cards
  • Mortgage Loans
  • Home Equity

Small Business Assistance

PPP Loan Forgiveness

DCCU is now accepting applications on behalf of the SBA in support of a simplified process. For loans up to $150,000 please complete SBA Form 3508S, or apply directly (see link below). In addition, DCCU continues to accept loan forgiveness applications for those loans greater than $150,000.

Visit the SBA’s PPP website for more detailed information on forms, requirements, conditions, and deadlines:

If not applying directly, please complete the appropriate application and email to: PPPForgiveness@mydccu.com.

Additional information will be provided as it becomes available.

Additional SBA Resources

In addition to traditional Small Business Administration (SBA) funding programs, the CARES Act established several new temporary programs to address the COVID-19 outbreak. To learn more about what the SBA has available visit their Coronavirus Relief Options webpage.

couple standing and smiling in front of new home

State Program for Rent and Mortgage Relief

Gov. Ralph Northam announced the launch of a $50 million state program to provide relief for people facing eviction or foreclosure due to the pandemic. Federal funding from the CARES Act is being directed to the Virginia Rent and Mortgage Relief Program (RMRP). The goal of the program is to provide short-term financial assistance in the form of rent and mortgage payments. The Virginia Department of Housing and Community Development (DHCD) will administer the program through nonprofit organizations and local governments to distribute funding to eligible households. Visit the RMRP website for more information and to apply.

RMRP has been expanded to include financial assistance for landlords. Landlords can now apply to receive federal assistance for current and past-due rental payments dating back to April 1 on behalf of their tenants who qualify for RMRP. The program provides financial assistance through a one-time payment with the opportunity for renewal based on availability of funding, the household’s need for additional assistance, and continued eligibility. Click here to learn more.

Other Options and Resources

If you are interested in simplifying your finances, a balance transfer option may be the right fit for you.

Consider a debt consolidation loan with our Personal Loan.

Consider refinancing your higher rate auto loans from other lenders to possibly lower your monthly payments and make no payments for up to 90 days.**

Our partners at GreenPath can share options to support your current financial situation, and help you make a personalized plan.


 

Other restrictions may apply. All loans subject to credit approval. Membership required. Offers are subject to change at any time.

*To be eligible for Interest Only Payment or Loan Payment Deferral, you must be a member in good standing, and all loans and accounts must not currently be past due. For Loan Payment Deferral, Finances Charges will continue to accrue on a daily basis at the Annual Percentage Rate set forth in your loan agreement during the deferral period.

**Payments cannot be deferred more than 90 days from the day of loan closing. Offer valid on auto loans not currently financed with DCCU.