help desk software

DCCU Routing # 251483311





LEARN

Online Banking Tutorials

View tutorials to help you maximize your online banking experience with DCCU

Online Banking

  1. Click here to register. Select Register with Online Banking at the bottom of white box.
  2. Choose whether you are opening an individual or business account
  3. Enter the primary account holder’s information and click continue to authenticate and create your log in information 

  1. Log into your Online Banking account
  2. Your balance will appear next to each account name located in the Dashboard on the left side of your screen

  1. Select Make a Transfer from the menu options located at the top of your screen
  2. Select the account from which you would like to withdraw funds
  3. Select the account to deposit the funds into
  4. Enter transfer amount and scheduling option
  5. Click Review, if all information is correct select Confirm to process transaction 

  1. Select Make a Transfer from the menu options located at the top of your screen
  2. In the left corner click Add External Account
  3. Request and enter the 6 digit code to verify yourself
  4. Select the Financial Institution of recipient
  5. Enter routing number, account number, and account type
  6. Once the account is added, follow instructions for Transferring Funds located above

  1. Select Make a Transfer from the menu options located at the top of your screen
  2. In the left corner click Add Member Account
  3. Provide M2M code or account number along with the members last name, account number, and account type
  4. Click Add Account and then follow Transfer Funds instructions located above

  1.  Select Pay my Bills 
  2. If you need to set up the payee, select Add New Payee, otherwise move to step 5. 
  3. Select you type of payee, Individual, Company, or Transfer. 
  4. Fill out the required information for your payee. 
  5. Select the Payee from the list. 
  6. Select the account and payment information.
  7. Schedule or Pay the payee.

  1. Select Make a Transfer from the menu options located at the top of your screen
  2. Select the account from which funds will be withdrawn
  3. Select the loan you want to pay on
  4. Specify the payment amount and the frequency of that payment
  5. Click Review, to verify if information is correct. Click Confirm to process transaction 

  1. Log into your Online Banking account
  2. Select the account for which you would like information from on the dashboard located to the left side of your screen
  3. Click details, this will display your 14 digit account number and routing number 

  1. Select Statements and Documents from the more menu (three dots).
  2. In the upper right-hand corner select the toggle next to "Paper Statements". 
  3. You will be prompted to agree to the terms and conditions for eStatements. Check agree and select Accept. 
couple looking at computer together at table

Mobile Banking

man making a purchase on a mobile device with a credit card

  1. Open and log into the DCCU Mobile App
  2. Tap the desired account name to open the list of transactions
  3. Use the search bar to look for specific transactions

  1. Select Transfer located at the bottom of your screen
  2. Tap the account you want to withdraw funds from
  3. Tap the account that you want funds deposited to
  4. Specify the amount you would like to transfer
  5. Select a scheduling option for transfer (e.g. now, every two weeks, etc.)
  6. Tap review, if information is correct tap confirm to process transaction

You will only need to follow these steps when setting up a new external account.

  1. Select Transfer at the bottom of the screen
  2. Tap the 3 dots located in the top right corner
  3. Tap Add External Account
  4. Request and enter the 6 digit code to verify yourself
  5. Select institution that receiver uses
  6. Provide routing number, account number, and account type
  7. Select confirm, then follow Transfer Funds instructions listed above

  1. Tap Transfer located at the bottom of your screen
  2. Click the 3 dots located in the top right corner
  3. Select Add Member Account
  4. Provide M2M code or account number along with the members last name, account number, and account type
  5. Tap Add Account, this will add the account under the “To” option when doing a transfer
  6. Follow the steps for transferring funds listed above

  1. Tap Deposit located at the bottom of your screen
  2. Select an Account to choose where the check is deposited to
  3. Type in the amount as written on the check
  4. Select Add front of check, and align the front of the check within the white border
  5. Select Add back of check, and align the back of the check within the white border
  6. Tap Deposit 

  1.  Select Bill Pay 
  2. If you need to set up the payee, select the plus sign in the upper right hand cornerotherwise move to step 5. 
  3. Select you type of payee, Individual, Company, or Transfer. 
  4. Fill out the required information for your payee. 
  5. Select the Payee from the list. 
  6. Select the account and payment information.
  7. Schedule or Pay the payee.

  1. Log into the DCCU Mobile App
  2. Select the account for which you want direct deposit information
  3. Tap on Details, the Routing Number and your full 14 digit account number will display 

Mobile Alerts

couple making a purchase together on a mobile device using a credit card

Set alerts for  important account notices that you'd like to receive via email or text. We will alert you of the following, based on your selected preferences:

  • Daily balance summary
  • Balance changes
  • Transaction alert
  • Loan payment reminders
  • Selected check clears
  • Login alerts

To manage your alerts, simply log into Online Banking by clicking the green button at the top of the page, click on the three dots, select "Alerts", and select the alerts you wish to receive.