Dec 09, 2016

Additional ATM Security Features Coming Soon

Additional security features are being added to DCCU ATMs this month, and you will notice changes to the appearance of our ATM card readers and how you interact with them.

In addition to the advanced physical and electronic monitoring implemented earlier this year,  our ATM card readers have now been equipped with hardware which will further deter tampering. If the card reader or surrounding hardware is modified or damaged, the ATM will be immediately taken out of service. Additionally, pin-pad guards have been installed on all of our ATMs.

As a reminder, our recent adoption of EMV chip technology means our ATMs now use the card’s chip to transmit data during transactions instead of its magnetic stripe. When your card is inserted, the card reader will clamp down on your card, preventing its removal until your transaction is complete.

We encourage your continued vigilance in helping to prevent skimming in our community.  When visiting an ATM or using any type of card reader, we encourage you to take these steps to help protect yourself:

  • Watch for unusual marks, scratches or loose pieces of equipment on any card reader. 
  • Carefully inspect card readers before inserting your card. Skimming equipment is often loosely attached for easy removal. If it’s loose or comes off, you have likely discovered a card reader. 
  • If you think you may have discovered a skimmer, report it to the merchant or financial institution/ATM owner immediately.

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