Travel-Related Benefits and Conveniences

Travel Notes

Maximize your travel experience and help DCCU to better assess any suspicious activity on your debit or credit card by adding a Travel Note before you leave. Add or change your Travel Note 24/7 through the Mobile App or Online Banking.

Place a Travel Note up to 14 days prior to traveling:

  • In the Mobile App, select Alerts and Settings and then select Travel Notes 
  • In Online Banking, click on the My Cards tab and select Travel Notes 
  • Select all cards being used for travel 
  • Select the start and end dates of your travel (maximum of 30 days)* 
  • Select your destination(s)
  • Add your contact phone number

Limit one Travel Note per card.

* If you are planning to travel for more than 30 days, please contact us.

Fraud Alerts

Debit and Credit cardholders can add an extra layer of account protection and quickly identify potentially fraudulent transactions by enrolling in Fraud Alerts.

How it works:

  • A text message is sent when there is a suspicious transaction identified. 
  • Reply to the text stating whether or not you recognize the transaction.
  • If you do not recognize the transaction, you will receive a reply back asking that you call Fraud Detection at 888-918-7313 and your card will then be blocked. 
  • If you reply to the text that you recognize the transaction(s), your card will remain available for use.

How to enroll:

  • In Online Banking, go to the Alerts & Settings Tab. Select Enroll in Fraud Alerts.
  • Click Enroll Now!
  • Click Register Here
  • Enter your mobile phone number. Confirm your mobile phone number.
  • Enter you Card Number.
  • Click Submit.
  • Read the Terms & Conditions.
  • Click Submit.
  • Enter the card security code, last four digits of your Social Security Number, zip code & card expiration date.
  • Click Submit.
  • Reply YES to the text message to complete enrollment.

Credit Card Travel Benefits

Travel accident and baggage delay insurance icon

Travel Accident & Baggage Delay Insurance
Immediate family members receive automatic travel insurance when the entire cost of fare was paid with your Mastercard. The Insured Person(s) will be reimbursed up to the Daily Benefit Amount of $100 per day for three (3) days in the event of a Baggage Delay.1

MasterRental Insurance icon

Master Rental Insurance®
Renting a vehicle? We've got you covered. When renting a vehicle for fifteen (15) consecutive days or less with your DCCU credit card, you are covered. Provides reimbursement for physical damage to or theft of a rental vehicle.1

MasterCard Airport Concierge

MasterCard Airport Concierge
Provides a Meet and Greet agent to assist with flight connections, plus, at select airports, expedited security / immigration processing.

MC Global Service

MC Global Service
Provides assistance with lost and stolen card reporting, emergency card replacement, emergency cash advance, as well as assistance with locating ATMs.

Zero liability icon

Zero Liability
You will not be responsible for purchases you did not make. Card members will not be held liable if their card is used for purchases without their permission. Some conditions and exceptions apply, visit mastercard.us/zero-liability for full details

ID Theft Protection icon

ID Theft Protection
Stay protected with DCCU. Receive help with notifications and legal guidance in the event of ID theft.1

Debit Card Travel Benefits

MasterCard Airport Concierge

MasterCard Airport Concierge
Provides a Meet and Greet agent to assist with flight connections, plus, at select airports, expedited security / immigration processing.

MC Global Service

MC Global Service
Provides assistance with lost and stolen card reporting, emergency card replacement, emergency cash advance, as well as assistance with locating ATMs.

Zero liability icon

Zero Liability
You will not be responsible for purchases you did not make. Card members will not be held liable if their card is used for purchases without their permission. Some conditions and exceptions apply, visit mastercard.us/zero-liability for full details

ID Theft Protection icon

ID Theft Protection
Stay protected with DCCU. Receive help with notifications and legal guidance in the event of ID theft.1

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