LiveTeller is DCCU’s upgraded teller-powered video banking experience, available at every DCCU ATM. It lets you use the machine like a traditional ATM or connect with a live DCCU team member for help with many everyday transactions.

LiveTeller is DCCU’s upgraded teller-powered video banking experience, available at every DCCU ATM. It lets you use the machine like a traditional ATM or connect with a live DCCU team member for help with many everyday transactions.

A regular ATM handles standard self-service transactions. LiveTeller gives you the option to connect with a live DCCU employee for help with deposits, withdrawals, transfers, loan payments, and account questions.

If you prefer to use our LiveTeller machines as an ATM, you still can!

Yes. LiveTeller uses secure video technology and is backed by the same commitment to safety and member privacy you expect from DCCU.

We treat your transactions with the same level of security you get inside the branch, at the drive-thru, or with our Call Center. Just like in those interactions, we will require proper identification, and for security purposes, we record all transactions.

LiveTeller gives DCCU members another convenient way to handle many of the same transactions they’d typically complete in person with a teller, right at the machine. It expands access with extended weekday and Saturday teller hours, adds flexibility when traditional branch hours don’t always fit your day, and gives members more ways to bank, not fewer.

When you use LiveTeller, you’re speaking with a local DCCU employee working from our Operations Center in Waynesboro, VA. These team members are trained just like tellers in our branch and are ready to provide you with the same level of friendly, helpful, personal service.

Yes. LiveTeller adds options; it doesn’t take them away. You can still use the machine for traditional ATM functions.

No. DCCU continues to offer lobby service, traditional drive-thru service, call center support, and digital banking. LiveTeller is simply another convenient way to bank.

You can make deposits, withdraw cash, cash checks, transfer funds, make loan payments, ask account questions, and more. LiveTeller supports nearly any transaction you’d typically complete at the teller counter.