DCCU Routing # 251483311





Consumer Lending AVP, Heather Farrar

In This Issue

Member Matters is DCCU's quarterly newsletter that features credit union news, member stories, and more!

President & CEO, Steve F. Elkins

Make the Most of Your Membership

At DCCU, our members are our top priority. Because we care about your financial wellness, we are deliberate in our efforts to provide a comprehensive suite of products and services that not only meet your needs, but can also help you achieve your financial goals. 

Consumer Lending AVP, Heather Farrar

Giving Back to Our Members

DCCU is excited to announce an innovative new Rebate Program that provides a direct financial benefit to our members. By utilizing DCCU’s products and services, members can take advantage of this unique giveback opportunity. 

Windward Pointe Member Center

Introducing DCCU's New Rebate Program

With our new Rebate Program, you can earn a 10% rebate every month on the interest you paid on your qualifying DCCU loan! Plus, you’ll continue to receive all the benefits you deserve – like great rates and personal service.

DCCU Announces Candidates for 2024 Board of Directors

The Governance Committee has nominated Marvin G. Copeland, Jr. and Christopher D. Terry as candidates for election to DuPont Community Credit Union’s Board of Directors for 2024.


Employee Spotlight

35 Years of Service
Marcie Lowery

25 Years of Service
Jackie Cason

20 Years of Service
Carrie Bethel
April Keziah

10 Years of Service
Victoria Coffey
Ricky Dimitt
Tiffany Price

5 Years of Service
Amber Coffey
Elizabeth Snyder

Promotions
David Allen - Member Advisor
Jesse Blackwell - Assistant Service Center Manager
Savannah Fitzgerald - Credit Underwriter
Sierra Henderson - Human Resources Assistant
Chris Hughes - Sales and Service Trainer
Kierra Madden - Member Advisor
Leah Smallwood - Senior Member Advisor
Richard Wood - Lead Fraud Analyst

President's Desk

Make the Most of Your Membership

A message from DCCU's President/CEO, Steve F. Elkins

We realize that there are more choices than ever when it comes to banking. It is important to partner with a financial institution that offers more than basic money management services. At DCCU, our members are our top priority. Because we care about your financial wellness, we are deliberate in our efforts to provide a comprehensive suite of products and services that not only meet your needs, but can also help you achieve your financial goals. I’d like to share a few examples of ways you can make the most of your DCCU membership.

Checking Accounts with Benefits 
A checking account is a financial foundation that allows you to easily move money from one place to another, whether you are paying bills or making purchases. While most checking accounts offer minimal benefits, a checking account at DCCU gives you something in return. Our Grow Checking account offers a higher dividend each month, currently 5.12% APY*, based on debit card usage and account activity. And with our Rewards Checking account, you can earn points that are redeemable for gift cards, cash, travel, and more. If you don’t already have a checking account with us, consider one of our options that provide the features and benefits that best support your financial needs. 

Higher Returns on Savings
Whether you are building your emergency fund or setting aside money for longer-term investments like purchasing a home, saving is more important than ever before. It also may be a little harder to save these days because of inflation. That’s why we’ve been deliberately raising our Certificate and Money Market rates to help you save more. Certificates and Money Market accounts are a viable way to earn a higher return on your deposit and a great way to help your dollars stretch a little further. 

Prudent Borrowing Opportunities
Despite the rising interest rate environment, we’ve maintained our stance on remaining competitive. We keep rates as low as we can, while also adding benefits that support the financial health of our members. A great example is our Auto Loans. In addition to competitive rates, DCCU Auto Loans come with no payments for 90 days, which allows you to get the vehicle you need now, and start your payments later. Also with our new Rebate Program, DCCU credit cards, auto loans, home equity, and personal loans are rebate eligible and provide a direct financial benefit for our members. 

Planning for the Future
If planning for your financial future extends beyond your short-term goals, we also have a Member Investment Services (MIS) team to help you think about your long-term goals such as financing a college education or planning for retirement. I encourage you to reach out to them. They are a great resource to help you plan for the future. 

These are just a few ways that DCCU can support you on your financial journey. Beyond these examples, we are dedicated to providing personalized service, financial education and counseling, and convenient technology that helps to make your life easier. It’s an exciting time to be a member of our cooperative. Much of this edition of Member Matters is dedicated to our new Rebate Program. I encourage you to explore all the features of this innovative new program so that you can make the most of your DCCU membership. As always, I appreciate your continued support of our cooperative. 

 

*Grow Checking is a tiered rate account and tiers are based on account activity. APY = Annual Percentage Yield. Rates accurate as of 09/29/2023 and subject to change.

Feature Story

Giving Back to our Members with a New Rebate Program

DCCU is excited to announce an innovative new Rebate Program that provides a direct financial benefit to our members. By utilizing DCCU’s products and services, members can take advantage of this unique giveback opportunity. Our Rebate Program allows you to earn a 10% rebate on the interest paid on qualifying DCCU loans. We believe this program supports financial wellness and rewards members for having banking habits that create time-saving conveniences.

“At DCCU, giving back to our members while providing value is important,” said Heather Farrar, DCCU’s Consumer Credit AVP. “This Rebate Program originated from conversations about how we can provide ongoing giveback to our members while deepening their relationship with the cooperative.”

The purpose of this Rebate Program is to build awareness and encourage utilization of DCCU’s products and services, particularly auto, home equity, credit cards, and personal loans, along with our checking accounts. “We believe that DCCU has some of the most competitive loan and checking account products in the market,” said Heather. “When you take advantage of all that we have to offer, our Rebate Program can provide an even greater benefit.”

DCCU’s Rebate Program strongly aligns with our mission to help improve the financial wellness of our members. One of the requirements of this program is that you make your loan payments on or before the due date. “We looked at ways we could help our members improve their financial wellness,” said Heather. “On-time payment history is a key component of your credit score. By encouraging on-time payments, we are helping our members create positive habits that can go a long way in helping to improve their credit score and ultimately their financial wellness.”

Another important aspect of this program is convenient self-service. DCCU has continued to enhance our technology to help meet the evolving needs of our membership. Examples include our Online Banking, Mobile App, and ATMs. “If we are asking our members to make a self-service loan payment and an electronic deposit to qualify for the rebate, we have to make it easy,” said Heather. “Through Online Banking or the Mobile App, you can easily make a one-time loan payment or set up recurring payments. The Mobile App also allows you to deposit a check by simply taking a picture of it, and if you don’t have direct deposit, you can make a deposit at one of our ATMs. The goal is to help you save time when you complete these simple transactions on your own, without having to come into a branch or call our Service Center.”

In today’s rising interest rate environment, it is wise to consider your options. It’s also important to look beyond just the rate and seek out a relationship that gives you something in return. With DCCU’s Rebate Program, you can earn a portion of the interest you pay, and that’s in addition to the competitive rates and personal service that you are accustomed to at DCCU. “We have a passion for making a positive difference in the lives of our members,” said Heather. “Our Rebate Program demonstrates how much we value our members. It’s a great example of how DCCU embodies and exemplifies the credit union difference.”



DCCU Announces Candidates for 2024 Board of Directors

The Governance Committee has nominated Marvin G. Copeland, Jr. and Christopher D. Terry as candidates for election to DuPont Community Credit Union’s Board of Directors for 2024.

Connie A. Fahey

Marvin G. Copeland, Jr.

Drew Ellen Gogian

Christopher D. Terry

There are two expiring terms for positions currently held by Everett J. Campbell, Jr. and Marvin G. Copeland, Jr. If a member desires to serve on the Board of Directors, but has not been nominated by the Governance Committee, he/she may be nominated by petition, which must be signed by at least 500 DCCU members. The petition forms and procedures are available by email to GovernanceCommittee@mydccu.com and must be submitted by Tuesday, October 31, 2023.

It is important to note that an election will not be conducted when the number of nominees equals the number of positions to be filled. However, if a member successfully completes the petition process and is added to the slate, the election period will start in January 2024. 

 


Financials

August 31, 2022
Assets                 $1,818,732,322
Savings               $1,662,369,602
Loans                  $1,029,960,171
Members             117,926

August 31, 2023
Assets                   $1,792,106,173
Savings                 $1,640,903,917
Loans                    $1,140,991,217
Members               116,936

Your Credit Union Leadership

Board of Directors

  • Angela M. Simonetti, Chair
  • Everett J. Campbell, Jr., Vice Chair
  • Drew Ellen Gogian, Secretary
  • Michael P. Blinn, Treasurer
  • Marvin G. Copeland, Jr., Director
  • David A. Kirby, Director
  • Janet P. Mangun, Director
  • Christopher D. Terry, Associate Director
  • Steve F. Elkins, President/CEO

Supervisory Committee

  • Bruce F. Hamrick, Chair
  • Eugene F. Walker, Secretary
  • Wesley B. Wampler, Member
  • Robin W. Ruleman, Member
  • Marissa S. Helmick, Member

Governance Committee

  • Marvin G. Copeland, Jr., Committee Chair
  • Drew Ellen Gogian, Board Director
  • Everett J. Campbell, Jr., Board Director
  • Mary Louise Yates, Member
  • David A. Passmore, Member

Previous Issues

Summer 2023

Prioritizing Financial Wellness

Spring 2023

A Partner in Business and Community

Winter 2023

Our Focus on Financial Wellness