When Elvis and Stefany Resto, owners of JBE Services in Staunton, VA, reflect on how far they’ve come, they feel a sense of deep accomplishment. Their journey hasn’t been easy, but at every major turning point, they’ve had the support of a financial partner that helped them move closer to their dream.

Their relationship with DCCU began long before they opened their electrical and HVAC business, drawn by the personalized service they received from DCCU. For Stefany, the relationship started after receiving an unexpected notice from her bank informing her that her longstanding account had been sold during a branch closing. Frustrated, she explored local options, and her first visit to DCCU made the choice clear. “I walked into a DCCU branch, and everyone was so kind,” Stefany said. “Transitioning my accounts was seamless, and I’ve been banking with DCCU ever since.” Elvis felt the same. “I was tired of paying so many fees. At DCCU, the customer service is amazing,” he added.

Two hardworking parents balancing demanding jobs while furthering their education to create stability for their family, neither imagined their personal banking relationship would become the foundation for their future business. “We wanted to build something that would leave a legacy for our children,” Stefany said. “That is the driving force behind why we work so hard.”

As Elvis built a strong reputation in the electrical field, the opportunity to expand emerged. “A contractor encouraged me to step out on my own,” Elvis said. “He promised his support and a steady flow of subcontracting work if I started my own business.” That push, combined with Stefany’s drive and organizational expertise, led to the launch of JBE Services – named after their first three children, Jaxson, Brianna, and Elany. They secured the necessary licensing, opened a business account at DCCU, and before long, the side jobs grew into a thriving operation.

As their business expanded, things started falling into place. They were hiring their first employees, preparing to move into an office space, and welcoming a new baby, Elvis, Jr. But in 2023, they faced a devastating setback. “In the span of a few months, we endured two heartbreaking personal losses,” Stefany said. “First Elvis’ father passed away, then my mother one month later.” Emotionally and financially strained, they questioned whether their business could survive. But they drew strength from their shared vision and the foundation they had built together. “We knew we had to push through,” Stefany said. “These things happen in life, but we couldn’t let them break us. We had worked too hard,” Elvis added.

As their business matured, so did the need for financial guidance. That’s when their relationship with DCCU deepened in a new way. “I remember sitting with DCCU Commercial Advisor Lang Smith, sharing the goals Elvis and I had for the future. He walked through everything with us and explained exactly what we eeded to do,” Stefany said. “That conversation was more impactful than he probably realized at the time.”

Today, JBE Services has grown to nine employees and continues expanding. They’re committed to creating a workplace where employees feel valued and customers are treated with honesty and respect. “Our goal was never to get rich, but to help people, provide quality service, and find ways to invest in the communities that helped shape us,” Stefany said. “One day, we’d love to offer scholarships to aspiring electrical and HVAC students,” Elvis added.

Elvis and Stefany’s story isn’t just about entrepreneurship – it’s about hope, resilience, and the power of having the right support at the right time. “Whether managing our personal accounts, meeting our business banking needs, or planning for the future, DCCU has been there for us every step of the way, and we couldn’t be more grateful,” Stefany said.

The Restos have a bright future and are well on their way to building the legacy they always envisioned.