help desk software

DCCU Routing # 251483311

Windward Pointe Member Center

32 Windward Drive, Suite 120, Fishersville, VA

Welcome to Windward Pointe! DCCU’s 14th location is now open to serve you.

Meet the Team

The team at Windward Pointe Member Center

Left to right: Angelica Blair, Stephanie Crespo, Summer Sheets, Jon Stepp, Joanna Trippeer, and Amber Carr

Take a Tour

Windward Pointe’s Retail Branch Manager, Summer Sheets, provides a tour of our new Member Center.

Photo Gallery

Steve F. Elkins
We are excited to expand our financial cooperative within the Fishersville community and to be a part of the continued growth of this area. We look forward to serving our existing Fishersville members as well as introducing new members to our cooperative.
Steve Elkins
DCCU’s President/CEO

Frequently Asked Questions

At Windward Pointe, you will notice a new service that can help streamline your banking experience – Personal Teller Machines, or PTMs for short. PTMs use video technology to offer a virtual version of the traditional in-person banking experience, essentially an ATM with live video. You can walk up to the PTM, touch the screen, and start a conversation with a DCCU Member Representative who can answer questions and facilitate a number of financial transactions for you. 

We are always evaluating the services we offer our members. We decided to include PTMs in this location in order to support the evolving needs of members and to provide a convenient and personal banking option for members who prefer to manage their transactions digitally. 

Because PTMs include a video component, it allows you to complete your transactions with one-on-one support from a DCCU Member Representative who can answer questions and perform other transactions that an ATM cannot.

You can withdraw cash, view account balances, make loan payments, deposit cash and checks, transfer funds, speak with a DCCU Member Representative, and more!

No. Because you will be interacting with a Member Representative by video in the same way you would in a branch, your transaction should take the same amount of time or less when using a PTM. 

No, when you use a DCCU PTM, you will be served by one of our DCCU employees working from a centralized location in Waynesboro. 

PTM transactions are as secure as walking into a branch and speaking with a Member Representative. Just like in a branch, we require identification and for security purposes all transactions are recorded.