DCCU Routing # 251483311
DCCU Routing # 251483311
Introductory Offer for New Cardholders
New cardholders receive 0% intro APR for 12 months on purchases and balance transfers.1 After the introductory period, the go-to rate is the standard variable purchase/balance transfer/cash advance rate %%mc-cashback.low%% - %%mc-cashback.high%% APR2, based on creditworthiness.
1 0% Introductory rate for 12 months from the open date on all purchases and balance transfers made within 12 months of account opening. Introductory rate does not apply to balances transferred from other DuPont Community Credit Union credit cards or loans. Balance transfer fee is 3% of the amount of each transfer ($3 minimum, $150 maximum). Other fees may apply – Cash Advance 3%, Foreign Transaction 1% (any transaction processed outside of the U.S.). 2 The go-to rate is your standard variable purchase/balance transfer/cash advance rate %%mc-cashback.low%% - %%mc-cashback.high%% APR, based on creditworthiness. Rates accurate as of 12/02/2024 and subject to change. Offers of credit subject to creditworthiness. Membership required.
Key Benefits & Features
* Certain restrictions apply. For details, see the Guide to Benefits that is available for download on this page.
Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.
OTHER DCCU PRODUCTS
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Platinum Cash Back Mastercard FAQs
Send all Mastercard Credit Card payments to:
DuPont Community Credit Union
PO Box 71050
Charlotte, NC 28272-1050
Yes, you may call or visit any DCCU office to make a payment. You may also make payments using Online Banking, or via mail, using the address above.
To report a lost or stolen Credit Card, call toll-free: 844-231-2221.
Yes, be sure to contact us with the dates and places you will be traveling.
You can call toll-free: 888.918.7313. Or contact us for additional help.
Any payment of $2,500 or over will be held for three business days. Funds will become available once the hold has been released.
If the unauthorized transactions were completed with your Mastercard Platinum, contact our Cardholder Services Department at 800.449.7728. They will promptly cancel your Credit Card number and issue you a new card. Once your card has been canceled, no additional transactions can be authorized. You should receive your new card within 7-10 business days.
Contact us and we will be glad to review your credit card to assist with this issue. **If this occurs after business hours, you may also contact our Cardholder Services Department at 844-231-2221. Your card may have been placed on hold due to transactions that have been processed outside of your normal spending and threshold. Security processes will place a hold on transactions with your card until we can verify that the transactions are processed by you. This ensures that if your card was lost or stolen, additional protection is available to keep fraudulent transactions from occurring.
You may take up to 25% of the total credit card limit. For example, if your credit card limit is $10,000, your maximum cash advance will be $2,500.
Your new credit card is mailed to the address on your account 3-4 weeks prior to your current expiration date. Your current card will remain active until the last day of the month in which your card expires. If you have not received your new credit card, it may be beneficial to check your address in Online Banking to ensure we have your current address. If you have not received your card within the time frame, contact us for assistance.